AZ STR Pro

AZ STR Pro

FAQ

Answers about property search, calculators, subscriptions, security, and your account — so you can get back to finding deals.

Getting Started

Is AZ Pro Investor free to use?+

Yes. Searching properties, saving favorites, and running the core calculators is free. AZ Pro is an optional upgrade for investors who want the PDF document viewer, premium subscription features, and the referral program.

How do I create an account?+

You can sign up with Email/Password, Google, or Apple Sign-In. Account creation takes less than a minute, and you can start searching immediately.

Do I need a credit card to start?+

No. You can create a free account and use the core features without entering any payment information.

How can I get the app?+

Currently, the app is available on the Google Play Store and the Apple App Store.

Investment Calculators

What calculators are included?+

AZ STR Pro includes a Mortgage Calculator (principal, interest, optional PMI, and yearly amortization), Quick Calculators for Cash Flow, ROI, and Cash-on-Cash Return, a Short-Term Rental (STR) Investment Calculator with 12-year projections, and a Master Cash Flow Tracker for saved, ongoing calculations.

How accurate are the calculator results?+

The calculators produce estimates based on the numbers you enter. They're a starting point for evaluating a deal, not a substitute for a formal appraisal, lender pre-approval, or advice from a licensed financial, tax, or real estate professional. Always verify figures independently before making an investment decision.

What's the difference between the Quick Calculators and the Master Cash Flow Tracker?+

Quick Calculators are for fast, one-time estimates. The Master Cash Flow Tracker is built for ongoing analysis — it saves your calculations to your profile so you can track a property's performance over time and project cash flow up to 11 years out.

AZ Pro & Subscriptions

What's included in AZ Pro?+

AZ STR Pro unlocks the integrated PDF document viewer for offline reading of guides and contracts, access to premium subscription plans, and the referral program.

How do I upgrade to AZ Pro?+

Open the subscription hub in your account settings to browse available plans and upgrade at any time.

How do subscriptions bill and renew?+

Subscriptions are billed and renewed through the Apple App Store or Google Play, according to the plan you select. Subscriptions renew automatically unless canceled at least 24 hours before the end of the current billing period.

How do I cancel my subscription?+

You can cancel anytime through your Apple ID or Google Play account settings. Canceling stops future renewals; you'll keep access to Pro features through the end of your current billing period.

I reinstalled the app or switched devices — how do I get my subscription back?+

Use the "Restore Purchases" option in the subscription hub to restore an active subscription tied to your account.

Can I get a refund?+

Refunds are handled according to Apple's or Google's refund policies, since purchases are processed through their platforms rather than directly by us.

Referral Program

How does the referral program work?+

Every account gets a personalized referral code. Share it with friends or colleagues using the native share options in the app, and track which invites convert into new AZ Pro Investor users.

What do I get for referring someone?+

Referral rewards follow the current program terms shown in the app. Open the referral section in your account to see what you earn when someone signs up with your code.

Account & Data

How do I update my profile or change my password?+

Go to your account settings to update personal details or change your password at any time.

How do I delete my account?+

You can permanently delete your account and associated data from within account settings.

Is my data secure?+

Yes. Account information, saved properties, and calculator data are stored using secure cloud infrastructure. See our Privacy Policy for full details on how your data is collected, used, and protected.

Do you sell my personal information?+

No. See our Privacy Policy for details on what limited data sharing occurs and why.

Support

I found a bug or have feedback — how do I reach you?+

Contact us at support@azstrpro.com and we'll get back to you as quickly as we can.

Do you offer support for real estate or tax advice?+

No. AZ STR Pro Investor is a search and analysis tool. For advice specific to your situation, consult a licensed real estate agent, financial advisor, or tax professional. See our Terms of Use for more detail.

Still have a question?

Reach us at support@azstrpro.com and we'll get back to you as quickly as we can.